Accessibility Statement

Last updated: March 2026

Our Commitment

annacaisin.com is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (opens in new tab). These guidelines explain how to make web content more accessible to people with disabilities.

Technical Compatibility

This website is designed to be compatible with assistive technologies including:

  • Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
  • Keyboard-only navigation
  • Browser zoom up to 200% without loss of content or functionality
  • High-contrast display modes

We target compatibility with the two most recent versions of Chrome, Safari, Firefox, and Microsoft Edge on current operating systems.

Known Limitations

While we strive for full accessibility, some third-party content embedded on this site (such as the Google Maps location embed and the Psychology Today therapist badge) may not fully conform to WCAG 2.1 AA. We are working with those providers where possible and provide alternative contact information below.

Accessibility Features on This Site

  • Semantic HTML5 structure with proper heading hierarchy
  • Skip-to-main-content link at the top of every page
  • All images have descriptive alternative text
  • Color contrast meets WCAG 2.1 AA minimums (4.5:1 for body text, 3:1 for large text)
  • All interactive elements are keyboard-accessible with visible focus indicators
  • ARIA labels and roles on all complex interactive components
  • No content flashes more than three times per second
  • Text can be resized up to 200% without assistive technology

Feedback and Contact Information

We welcome your feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please contact us:

  • Phone: (818) 941-2977
  • Email: [email protected] — please include “Accessibility” in the subject line
  • Address: 5950 Canoga Ave Suite 550, Woodland Hills, CA 91364

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line (opens in new tab) at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

Accessibility Resources

Call (818) 941-2977 — Free Consultation